RETURNS

All sales are final. No Refunds will be issued.

​EXCHANGES

Merchandise may be returned for exchange or store credit to be used at a later date to our showroom in Atlanta within thirty (30) days of the original purchase date when accompanied by the original sales receipt.

Contact charlieleatheratlanta@gmail.com ahead of time for in person returns or for a Return Authorization # if you are shipping us a package. All merchandise returned for exchange  must be in perfect saleable condition. All returns will be denied and or refused without proper authorization via email.

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REPAIRS

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We offer repair services for all items** that are a year or less old from the purchase date on your receipt at no charge if we deem that the issue is a production defect. If we cannot repair it we will exchange it for you and provide you with a return label both ways for free. 

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Items that are more than a year old will be repaired for a fee. Shipping charges apply both ways. 

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All repair requests will be processed via email only at  charlieleatheratlanta@gmail.com.

For instructions send an email with proof of purchase and a picture of the defective item.

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Normal tear and wear will not be repaired. 

Please read our product care page on guidance on how to keep our beautiful products in outstanding condition .

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**Repairable items only apply to Colombia, Usa , Italy , Belt, Jewelry Collections.

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